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Gastroenterology

From fax to booked procedure

Eva takes every GI referral from the fax inbox to a verified, authorized, scheduled patient - urgency-sorted, same-day, inside the EHR you already use.

The problem

What gastroenterology front offices are up against

Faxed referrals pile up unsorted, so stat cases queue behind routine screenings

Eligibility and prior auth wait on staff bandwidth while procedure slots go unfilled

Every week of backlog quietly sends colonoscopy revenue to faster-responding practices

How Eva handles it

The workflow, end to end

1

Referral intake

Every referral is classified on arrival and monitored continuously. Urgency routing separates stat and symptomatic cases from routine screenings, so nothing urgent waits behind the pile.

2

Referral validation

Gaps are caught before staff review: your clinical criteria (like an 8-week PPI trial), documentation completeness, labs and imaging, geography, and frequency rules. Incomplete files go back to the referring provider automatically.

3

Eligibility

Carrier rules are applied automatically, with payer-specific routing for physician assignment and slot requirements. Ineligible cases are filtered early instead of surfacing at check-in.

4

Prior authorization

Auth-required procedures are identified and submitted the same day, tracked to decision, and appealed with staged documentation when denied.

5

Patient scheduling

Eva calls every verified patient and runs a structured pre-procedure intake - cardiac history, medications, driver confirmation - then books the appointment or queues it for your schedulers.

6

EHR integration

Charts are created in parallel - up to five at once - with fields populated, documents sorted, and a human-in-the-loop approval before anything is finalized.

640

backlogged referrals dug out in three weeks

Same-day

prior auth submission

6.1-7.5×

ROI in the first three weeks

See the full GI case study

640 backlogged referrals, dug out in three weeks - every number from the practice's own figures.

Read the case study

Watch Eva do your clinic's work, live, in 30 minutes.

Bring your real numbers. We'll play the screen recording, run the ROI math on your practice on the spot, and give you an honest answer on fit.