Primary Care
The phones, handled. The panel, coordinated.
Eva gives primary care 24/7 scheduling, refill routing, and outbound referral processing - so your staff can be present with the patients in front of them.
The problem
What primary care front offices are up against
Call volume peaks at 8 a.m. and lunchtime, and voicemail swallows the rest
Refill requests interrupt clinical staff all day
Outbound specialist referrals go untracked once they leave the office
How Eva handles it
The workflow, end to end
Inbound phones, 24/7
Eva answers up to 50 calls at once - scheduling, rescheduling, confirmations, messages - so no patient hits voicemail, even after hours.
Refill routing
Refill requests are captured in a structured format and routed to the right clinical inbox with the chart pulled up.
Outbound referral processing
Specialist referrals are sent complete, tracked to acceptance, and followed up until the patient is seen.
Recalls & preventive outreach
Annual wellness visits, screenings, and chronic-care follow-ups get proactive calls that fill your schedule.
Chart documentation
Every interaction lands in the patient's chart automatically, with human approval before finalization.
50
simultaneous calls, no voicemail
24/7
scheduling and after-hours coverage
100%
of interactions documented in the chart
Watch Eva do your clinic's work, live, in 30 minutes.
Bring your real numbers. We'll play the screen recording, run the ROI math on your practice on the spot, and give you an honest answer on fit.