The teamEngineering talent from Meta, Nvidia, Google & Shopify
DeskShifts

Ophthalmology

Surgical schedules that fill themselves

Eva pre-screens referrals, automates prior auth for injections and surgery, and keeps retina and cataract schedules full - without adding front-desk headcount.

The problem

What ophthalmology front offices are up against

Injection and surgery prior auths pile up and delay treatment starts

Referral packets arrive incomplete, stalling surgical scheduling

Front desk juggles pre-op calls, confirmations, and reschedules all day

How Eva handles it

The workflow, end to end

1

Referral pre-screening

Referrals are validated against your criteria - diagnosis, prior treatment, imaging - before they reach a coordinator.

2

Prior authorization

Anti-VEGF injections, cataract surgery, and imaging auths are submitted the same day and tracked through decision and appeal.

3

Front-desk routing

Eva answers every call, books and confirms appointments, and routes clinical questions to your techs and physicians.

4

Pre-op outreach

Structured pre-procedure calls capture history, medications, and transportation, and write it all to the chart.

5

EHR documentation

Every disposition lands in your EHR with human approval before finalization - no manual entry.

Same-day

injection and surgery auth submission

24/7

phones answered, in patients' languages

0

added front-desk headcount required

Watch Eva do your clinic's work, live, in 30 minutes.

Bring your real numbers. We'll play the screen recording, run the ROI math on your practice on the spot, and give you an honest answer on fit.