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DeskShifts

Physical Therapy

Plans of care, scheduled end to end

Across multi-location PT networks, Eva processes referrals, checks benefits and visit limits, and keeps every plan-of-care visit booked and reminded.

The problem

What physical therapy front offices are up against

Visit limits and benefit rules vary by payer and get checked too late

Referrals from orthopedic partners sit while schedulers work the phones

No-shows and unscheduled follow-ups quietly erode plan-of-care revenue

How Eva handles it

The workflow, end to end

1

Referral intake

Orthopedic and physician referrals are read, entered, and routed to the right clinic location the same day.

2

Benefits & visit-limit checks

Coverage, copays, and remaining visit counts are verified up front, so authorizations never lapse mid-plan.

3

Prior authorization

Initial and continuing-care auths are submitted and tracked, with renewals flagged before they expire.

4

Plan-of-care scheduling

Eva books the full visit series, confirms each one, and calls to rebook the moment a patient cancels.

5

Reminder & recall calls

Automated outreach keeps patients on schedule and fills gaps from your waitlist.

Every visit

of the plan booked and reminded

Up-front

benefit and visit-limit verification

24/7

scheduling coverage across locations

Watch Eva do your clinic's work, live, in 30 minutes.

Bring your real numbers. We'll play the screen recording, run the ROI math on your practice on the spot, and give you an honest answer on fit.